Privacy Policy

At Riverview Accounting Partners LLC, accessible at https://riverviewap.com/, we are committed to protecting the privacy and security of our clients’ personal and financial information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our bookkeeping services. By engaging with our services, you consent to the practices described in this policy.

We collect the following types of information to provide our bookkeeping and related services:

• Personal Information You Provide: When you contact us, engage our services, or submit forms, we may collect your name, email address, phone number (in E.164 format, e.g., +12125551234), mailing address, Social Security Number (SSN), tax identification number, bank account details, and other financial information necessary for bookkeeping, tax preparation, or payroll services.
• SMS-Related Information: If you opt in to receive SMS communications, we collect your phone number (in E.164 format, e.g., +12125551234) and consent records, including opt-in details and message preferences.
• Automatically Collected Information: We may collect your IP address, browser type, device information, and website usage data through cookies and analytics tools like Google Analytics to improve our website functionality.
• Third-Party Information: If you connect with us via third-party platforms (e.g., QuickBooks, Xero, or social media), we may collect data shared through those services, such as account details or transaction records.

We use your information to provide and enhance our bookkeeping services, including:

• Processing financial transactions, maintaining accurate financial records, and preparing tax filings.
• Communicating with you regarding your account, service updates, or inquiries.
• Analyzing website usage to improve user experience and service delivery.
• Complying with legal and regulatory requirements, such as IRS reporting or state financial regulations.
• Protecting against fraud, unauthorized transactions, or other liabilities.

At Riverview Accounting Partners LLC, we may use SMS (text messaging) to communicate with you for purposes such as sending appointment reminders and two-way communications regarding your accounting services. To ensure compliance with applicable laws, including the Telephone Consumer Protection Act (TCPA) and The Campaign Registry (TCR) requirements, we adhere to the following practices:

• Registration with The Campaign Registry: Our SMS campaigns are registered with The Campaign Registry (TCR) to ensure transparency and compliance with carrier regulations. Each campaign is assigned a unique Campaign ID, allowing carriers to verify the legitimacy of our messages.
• Consent: We obtain prior express written consent before sending SMS messages and express consent for informational messages. Consent is collected through clear opt-in mechanisms, such as our consulting agreement. We do not send any marketing SMS messages. You may opt in by providing your phone number (in E.164 format, e.g., +12125551234) on our website at https://riverviewap.com/ or through other designated channels. We maintain records of your consent for at least four years to comply with regulatory requirements.
• Message Content and Frequency: Our SMS messages are conversational and may include transactional updates (e.g., payment confirmations, tax deadlines). We disclose the nature and approximate frequency of messages (e.g., 2–5 messages per month) at the time of opt-in. We do not send messages containing prohibited content, such as sex, hate, alcohol, firearms, or tobacco, in compliance with industry standards.
• Opt-Out Mechanism: You may revoke consent (OPT-OUT) at any time by contacting us at consulting@riverviewap.com or +18457670385. We honor opt-out requests within 10 business days, though we strive for immediate processing. 
• Timing: We send SMS messages only between 8:00 AM and 9:00 PM in your local time zone to comply with TCPA regulations.
• Identification: All SMS messages include our business name, Riverview Accounting Partners, to ensure transparency and trust.
• Data Protection: Your phone number and SMS-related data are protected under our data security measures (see Section 5) and are not shared with third parties for marketing purposes without your explicit consent, except as required by law.

For more details on our SMS practices, see our contract Terms and Conditions. If you have questions about our SMS communications, contact us at consulting@riverviewap.com or +18457670385

We do not sell your personal or financial information. We may share your information with:

• Service Providers: Trusted third parties, such as accounting software providers (e.g., QuickBooks, Xero), payment processors, or cloud storage services, who assist in delivering our services. These providers are bound by confidentiality agreements.
• Tax Authorities and Regulators: Government agencies, such as the IRS or state tax boards, when required for tax filings or audits.
• Legal Authorities: Law enforcement or regulatory bodies when required by law or to protect our rights.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.

Our website uses cookies to enhance user experience, track usage, and provide analytics. You can manage cookie preferences via your browser settings or our cookie consent popup. 

We implement robust security measures to protect your sensitive data, including:

• Encryption (e.g., SSL/TLS) for data transmission and storage.
• Secure access controls and authentication for our systems.
• Regular security audits and compliance with industry standards.

Despite these measures, no system is completely secure, and we cannot guarantee absolute protection against unauthorized access.

Depending on your location, you may have the following rights regarding your personal data:

• Access, correct, or delete your personal information, including SMS-related data such as your phone number and consent records.
• Opt out of marketing communications, including SMS messages, or data sharing for targeted advertising (where applicable).
• Request information about how your data is processed or shared, including details about our SMS campaigns registered with The Campaign Registry.

To exercise these rights, contact us at [Your Contact Email]. California residents may have additional rights under the California Consumer Privacy Act (CCPA), such as requesting data deletion or opting out of data sales.

We retain your personal and financial information for as long as necessary to provide our services, comply with legal obligations (e.g., IRS recordkeeping requirements of 7 years), or resolve disputes. When no longer needed or services are terminated, we securely delete or anonymize your data.

Our services are not intended for children under 13. We do not knowingly collect personal information from children under 13 without parental consent, in compliance with the Children’s Online Privacy Protection Act (COPPA). If you believe we have collected such information, please contact us to have it deleted.

If you are outside the United States, your information, including SMS-related data, may be transferred to and processed in the U.S., where data protection laws may differ. By using our services or opting in to SMS communications, you consent to this transfer. We take steps to ensure compliance with international data protection standards, such as GDPR for EU clients, including clear consent for SMS messaging.

Our website may contain links to third-party sites, such as accounting software or payment processors. We are not responsible for their privacy practices, and you should review their privacy policies before providing information.

We may update this Privacy Policy to reflect changes in our practices or legal requirements. We will notify you of significant changes by posting the updated policy on our website with a revised “Last Updated” date or by emailing you directly.

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:

Riverview Accounting Partners LLC
161 Main Street, Nyack, NY 10960
Email: Consulting@RiverviewAP.com
Phone: +18457670385